Join Our Team
Spa Receptionist
Are you a polished, dependable professional with a passion for hospitality, wellness, and creating exceptional client experiences? Join the welcoming team at Artistic Esthetic Spa, where excellence in guest care has been our standard since 1988.
About Us
Artistic Esthetic Spa is London’s downtown trusted destination for beauty, skin, hair, and wellness. Known for our calming, luxurious atmosphere and personalized results, we are proudly locally owned and supported by a highly trained team committed to individualized care and exceptional service.
The Role
As our Guest Experience Coordinator, you are the first impression of our brand. You will play a key role in ensuring every client journey is seamless, relaxing, and memorable while supporting bookings, rebooking, guest communication, and daily spa flow.
Key Responsibilities
- · Welcome and assist guests with warmth, professionalism, and confidence
- · Manage bookings, phone calls, online inquiries, and guest communication efficiently
- · Support client retention through rebooking, memberships, and personalized follow-up
- · Coordinate daily schedules and support seamless spa operations
- · Handle transactions and maintain accurate records
- · Confidently recommend services, enhancements, and retail products to elevate the guest journey
- · Resolve client concerns with care, confidence, and professionalism
- · Maintain a calm, organized, clean front desk environment
What We’re Looking For
- · A mature, dependable individual with a strong work ethic
- · Excellent communication and interpersonal skills
- · A proactive problem solver who stays calm under pressure
- · Passion for hospitality, wellness, and guest experience
- · Strong organizational and multitasking abilities
- · Spa, medspa, hotel, or hospitality experience is an asset
What We Offer
- · A supportive, team-oriented spa environment
- · Ongoing education in client care, bookings, and spa operations
- · Employee spa privileges and product incentives
- · The opportunity to be part of London’s premier skin, hair, and wellness destination
If you take pride in delivering exceptional service and thrive in a client-focused environment, we’d love to hear from you.
Location:
Artistic Esthetic Spa
191 Central Ave. London Ontario, N6A 1M6
Contact:
Please send résumé to debby@artisticspa.ca




